Privacy Policy

Cogniara (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website https://cogniara.com and related services (“Services”).

1. Information We Collect

We may collect the following categories of information:

1.1 Information You Provide

Account Details: Name, email address, phone number, organization, billing details.

Communications: Information you send to us (e.g., customer support inquiries).

Content: Any documents, text, or files you upload to our platform.

1.2 Information Collected Automatically

Log Data: IP address, browser type, operating system, device identifiers, and usage data.

Cookies & Tracking: We use cookies, pixels, and similar technologies to remember preferences, analyze traffic, and improve user experience.

1.3 Information from Third Parties

We may receive data from third-party services you connect with our platform (e.g., payment processors, analytics tools).

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our Services.
Improve, personalize, and expand functionality.
Process payments and manage subscriptions.
Communicate with you, including service updates and marketing (if you’ve opted in).
Ensure security, detect fraud, and comply with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal data. We may share it in these cases:

Service Providers: With trusted vendors (e.g., hosting, payment, analytics) who process data on our behalf.
Legal Requirements: If required by law, regulation, or legal process.
Business Transfers: In case of a merger, acquisition, or sale of assets, your data may transfer to the new entity.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember preferences,
Analyze performance,
Serve relevant content.

You can disable cookies in your browser, but some features may not work properly.

5. Data Retention

We retain your data only as long as necessary to provide our Services or comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

6. Data Security

We implement industry-standard safeguards to protect your information, including encryption, secure servers, and restricted access. However, no online system is 100% secure.

7. Your Rights

Depending on your location, you may have rights under GDPR, CCPA, or similar laws, including:

Access: Request a copy of your data.
Correction: Update inaccurate data.
Deletion: Request we erase your data.
Restriction/Objection: Limit or object to certain processing.
Portability: Request transfer of your data.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected with an updated “Last Updated” date. Continued use of our Services means you accept the revised policy.